• Education: A high school diploma or GED certificate is usually the minimum requirement. However, some employers prefer candidates with additional education or certification in customer service or a related field.
• Experience: Relevant experience in a customer service, receptionist, or front desk role is preferred.
• Skills: Front office associates should have strong communication skills, both verbal and written. They should also be able to multitask and prioritize responsibilities in a fast-paced environment.
• Computer skills: Proficiency in using computer applications such as MS Office, email, and office equipment like phones and printers.
• Problem-solving: The ability to identify issues, evaluate options, and implement solutions effectively.
• Adaptability: The ability to adjust to changing circumstances.
• Customer service: The ability to communicate with customers in a positive and understanding manner.
• Punctuality and reliability: Being punctual and reliable are essential.
• Flexibility: Being able to work a flexible schedule.

Front office associates are responsible for a variety of duties, including:

• • Customer service: Welcoming customers, answering questions, and resolving issues.
  • Administrative tasks: Managing reservations, appointments, and meetings, as well as maintaining records.
  • Payments: Accepting payments, processing cash, and balancing cash drawers
  • Communication: Managing communication channels, forwarding inquiries, and facilitating correspondence.
  • Coordination: Working with other departments to provide guest services.

• Cleanliness: Maintaining a clean and organized front desk area.
• Special needs: Assisting guests with disabilities or special needs.
• Supplier relations: Placing orders and managing invoices.

• SSS
• PAG-IBIG
• PHILHEALTH